Customer Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will show up. It comprises thorough information about all the operations that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.
Video Tutorials
We have a wide assortment of instructional video clips demonstrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the answer you are looking for, take a peek at our extensive FAQ database, which covers questions asked by actual clients and provides real solutions. We regulary "revamp" our FAQ section with new articles so as to cover all the new additions and innovations associated with our system.
Ticketing System
If you still can't discover the answer you need in the FAQ section either, you can get in touch with our great team of client support engineers available 24/7 and eager to assist you with any question. Each trouble ticket you send will be answered within 1 hour (the average trouble ticket response time being approximately twenty mins), so you will not have to wait a long time to receive an answer to your question.
